Returns & Exchanges

At Walkin' Pets, we want you and your furry companions to love every purchase. If you are not completely satisfied with your order, we offer a 30-day window for returns and exchanges on all unworn fashion items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Ensure items are in their original condition with all tags attached, and place them securely in the original packaging to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship out your exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing